Deliveroo DMCC ("we", "our" or "Deliveroo") and its parent company Roofoods Ltd (“we”, “our” or “Deliveroo”) are committed to protecting the privacy of all users of our website www.deliveroo.ae, mobile applications and social media account (together, the "Sites"). Please read this privacy policy which explains how we use and protect your personal information, which is any information about you or that can be used to identify you.
By visiting and/or using our Sites or services, and by providing your consent when required, you agree to the collection, use, disclosure and transfer of your information as set out in this policy.
If you have any queries and requests about this privacy policy or how we handle your information more generally, you can get in touch by contacting us using our contact form available here or by addressing them to Deliveroo DMCC, Unit No: 123, DMCC Business Centre, Level No 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates.
As part of our commitment to the privacy of our customers, and visitors to our Sites more generally, we want to be clear about the sorts of information we will collect about you.
We use your information in a variety of ways, as described below, and only if we have a valid reason to do so.
We use your information to understand whether you may be interested in hearing about our Deliveroo for Work service and, if your employer signs up for Deliveroo for Work, to make this service available to you.
We use cookies and similar technologies, including from our partners, to collect your information (to learn more, check the “Information we collect about you” section above) to analyse traffic, help tailor and improve our content and services on our Sites, like showing you great restaurants and shops we think you would like, to serve relevant ads and measure their effectiveness on other apps and websites, including social media. You can accept, reject or customise cookies at any time by choosing which cookies we can use. You can also choose to turn off cookies in your website browser, but please note that by disabling all cookies our Sites may not work properly.
We disclose or transfer your information only where necessary for the purposes set out in the “Use of your information” section above. In particular, we share your information with:
We adopt robust technologies and policies to protect your information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your information to those riders, third party providers and Deliveroo employees who have a business need-to-know.
You have certain rights over the information we hold about you. These rights can help you control the way we use your information.
We may update this policy from time to time, so remember to check back in every so often, in case anything has changed. Where appropriate, we may notify you, for example by email or push notifications.